We highly recommend to contact integration platforms to figure out what metrics they can extract. Sometimes integration platforms don't have certain metrics out of the box, so it's better to contact them.
Useful integrations
1
Webhook response
(Webhook) when a new SMS received in RingCentral
2
Webhook response
(Webhook) when a new voice message in RingCentral
3
Webhook response
(Webhook) when a new missed call in RingCentral
4
Webhook response
(Webhook) when a new call recording in RingCentral